At Genuinely Elevate LLC, we are committed to providing high-quality coaching services, courses, and resources that empower individuals to embrace self-love, build confidence, and step boldly into their purpose.

We value your trust and want to ensure you have clarity about our refund process. Please review our policy below:

• Due to the immediate access provided to our digital products (such as eBooks, workbooks, challenges, or online courses), all sales are final and non-refundable.
  
  
• If you encounter any technical issues accessing your product, please contact us at genuinelyelevate@gmail.com within 7 days of purchase so we can resolve the issue promptly.
  
  

• Coaching sessions, masterclasses, and live trainings are non-refundable once purchased.
  
  
• If you cannot attend a live masterclass, you will receive access to the replay (when available).
  
  
• For 1:1 coaching sessions, if you need to reschedule, please provide at least 24 hours' notice. Sessions not canceled within 24 hours may be forfeited.
  
  

• Tickets for events and conferences hosted by Genuinely Elevate LLC are non-refundable. However, if you cannot attend, you may request to transfer your ticket to another person by emailing us at genuinelyelevate@gmail.com at least 7 days before the event.
  
  

We understand that life can bring unexpected challenges. Refunds may be considered on a case-by-case basis in exceptional circumstances, solely at the discretion of Genuinely Elevate LLC.

If you have any questions about this Refund Policy or need support with your purchase, please email us at:
genuinelyelevate@gmail.com